BigCartel Refund Policy:

We DO NOT offer any refunds or exchanges!

However, We do wish that you are highly satisfied with your purchase so we do provide protection on all of our products for any Manufacturer Defects within 24 hours of receiving the merchandise.

Please inform us via email along with an attached photo of the defective item and its defects at You will only receive an exchange at that time and you are responsible for ALL shipping cost for return.